Privacy Policy

Privacy Policy

Introduction

Welcome to https://suet-pellets-in-bulk-for-bird-feeders.feedersandmore.co.uk (referred to as “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data belonging to our website visitors, users, and customers, in line with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our website at https://suet-pellets-in-bulk-for-bird-feeders.feedersandmore.co.uk
  2. Any mobile or desktop applications we develop and make available
  3. Services offered through our platform
  4. Products purchased through our online store

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, so it’s essential to review those when visiting such external platforms.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up as an authorized user or interact with our applications and services.
  2. Visiting Our Websites: Engaging with our online platforms, including browsing and downloading content.
  3. Communications: Receiving newsletters, promotional emails, phone calls, or text messages from us.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details required to set up and maintain your account on our platform.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing purchases.
  3. Financial Information: Bank account numbers or other financial data for direct payment methods.
  4. Purchase Information: Items bought from our store, including quantities and order history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and location data from mobile devices used to access our services.
  6. Location Data: Geolocation information provided by your browser or device when using our mobile apps.
  7. Feedback: Comments, reviews, and survey responses you choose to share with us.
  8. Social Media Information: Data obtained from social media platforms when you interact with our content on these sites.
  9. Product Information: Preferences, ratings, and interactions related to products displayed on our site.

We gather this data through direct user input (e.g., account registration), interaction with our services (e.g., purchase history), and automated technologies (e.g., cookies and device identifiers). Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to enhance user experience and gather analytics on website usage. Cookies are categorized as:

  1. Strictly Necessary: Essential for navigation and functionality of our platform.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Tracking aggregated data for performance measurements and improvement.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific duration varies depending on the type of data and the purposes for which it was collected:

  • Financial transaction data may be retained for up to seven years due to tax and accounting requirements.
  • Purchase history might be kept indefinitely for analytics and customer service purposes.
  • Once the purpose for data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

We implement robust organizational and technical safeguards to protect personal data from unauthorized access, use, or disclosure. These include:

  • Encryption of data at rest and in transit to ensure secure transmission.
  • Engaging secure third-party processing partners who adhere to industry standards for data protection.
  • Regularly updating security measures to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data where there are no legitimate grounds for retaining it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your right to be free from discrimination when exercising any of these rights.

To exercise these rights or file appeals/complaints regarding data processing, please contact our Data Protection Officer at the email address provided below. We will respond promptly and ensure your rights are respected.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for data removal, or complaints regarding privacy and data protection, please contact us:

  • Email: contact@suet-pellets-in-bulk-for-bird-feeders.feedersandmore.co.uk
  • Postal Address: [Provide physical address]